Privacy Policy

This Privacy Policy explains how Froler Ventures Private Limited (“Froler Ventures”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards personal information when you visit our website, contact us, or use our platform for loyalty rewards and business payouts.

We are based in India, and we handle personal data with the Digital Personal Data Protection Act, 2023 (the “DPDP Act”) in mind. By using our website or services, you agree to the practices described in this policy.

Information you provide directly: your name, work email, company, phone number where offered, and the contents of any message or enquiry you send us — for example through our contact form.

Information related to the services: where you use our platform, we may process data about members, recipients, transactions, and payouts on behalf of, and under the instructions of, our business customers.

Information collected automatically: basic technical and usage information such as device and browser type, approximate location derived from IP address, and how you interact with our website, collected through cookies and similar technologies.

We use personal information to respond to enquiries and provide support; to operate, maintain, and improve our website and services; to process and reconcile transactions and payouts; to meet legal, regulatory, and compliance obligations, including know-your-customer (KYC) and anti-money-laundering (AML) requirements under applicable law; and to communicate with you about our services.

We process personal data where we have a lawful basis to do so — including your consent, the performance of a contract, compliance with a legal obligation, and our legitimate interests in operating and securing our services.

Payout and money-movement activities are designed to align with the expectations that apply to regulated money movement in India, including KYC/AML checks built around the Prevention of Money Laundering Act (PMLA).

We do not sell personal information. We may share information with service providers and partners who process data on our behalf under appropriate confidentiality and security obligations; with financial and payment partners as necessary to execute and reconcile payouts; and with authorities or other parties where required by law, regulation, or valid legal process.

We apply enterprise-grade security practices, including access controls, encryption in transit, and role-based permissions, to protect personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, but we work to protect your information and to respond appropriately to any incident.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to provide the services, and to comply with our legal, accounting, and regulatory obligations. When information is no longer required, we take steps to delete or anonymise it.

Subject to applicable law, you may have the right to access, correct, or delete your personal information, to withdraw consent, and to raise a grievance about how your data is handled. To exercise these rights, contact us using the details below and we will respond in line with applicable requirements.

Where we process data on behalf of a business customer, requests relating to that data may be directed to, and handled in coordination with, that customer.

Our website uses cookies and similar technologies to remember preferences, keep the site secure, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect how the website functions.

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal obligations. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice.

For any questions or requests relating to this policy or your personal information, contact Froler Ventures Private Limited at frolerventures@gmail.com or through our Contact page.

Registered office: 605/18 Rattan Jyoti Building, Rajendra Place, New Delhi, 110008.